Disappointed... our Easter weekend boat trip ruined. I called to confirm a time to pick up our boat from storage just because I had some free time and wanted to grab it a bit earlier in the day this coming Friday. We were told 2 weeks prior that no problem it will be washed and waxed and ready to go and they guarantee it. (a free service because of other issues) anyway now they tell me that our boat was not where they thought it was in there warehouse and it could be maybe 2 more weeks possibly longer but couldn't give me any time frame. Now my kids are upset as well as I am as we had a weekend planned all around the boat for Easter. (I took time off work and had it all planned out) next time don't make escuses and also if you find out the time changed hey give us a call. If I just showed up with my kids which was the plan. Then what. tell my kids sorry for the 4 hour drive we have to turn around and just go home because this place failed to do there job and check before speaking and guaranteeing something. Not a way to operate a business.
Watch these people they switched my batteries and game some poor older batteries. I will find a different place to do business next time and let everyone know about their thievery. Whats wrong with people these days.
They do a good job
Very friendly and personable employees. A beautiful spot for a store and the docks are well made and easy to manuever through.
They sell the right parts for my boat
Smith Boys is a US Storage based in Ashville, Pennsylvania. Smith Boys is located at 2310 W Lake Rd, Ashville, NY 14710, USA.
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